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PROJECT 09 / MABEL

FOOD & BEVERAGE / ONGOING / HANOI

Digital brand launch

From the feed
to the table.

Mabel – Wine Bar & Kitchen is a wine bar and kitchen on the fifth floor of 110 Phan Kế Bính, Hanoi. Hang Đôi made every channel speak with one voice and lead to one thing: a booked table.

ROLE
Brand & digital channels
SCOPE
One-off setup + monthly operation
CHANNELS
Website · Facebook · Instagram · Google Maps

5 pages · 5 languages

A new venue, many channels at once

A new wine bar has to be found, read and booked from opening day.

Mabel opened on the fifth floor of 110 Phan Kế Bính. New guests can meet it in many places: Facebook, Instagram, Google Maps, the website or a card on the table. If every place says something different, guests have to piece it together. Hang Đôi turned those channels into one system: one name, one voice, one path to a table.

Hang Đôi's role

Set up
Identity across channels
Build
Website, digital menu, booking
Keep
A monthly social rhythm

The brief · three things guests must be able to do

  1. 01

    Find it

    Name, address, opening hours and imagery match across Facebook, Instagram and Google Maps.

  2. 02

    Read it

    The menu and wine list read well on a phone, open from a QR code and come in five languages.

  3. 03

    Book it

    Guests choose a date, party size, time and seat on the website, then hear back from the team.

02 / Approach

One identity.
Shared by every channel.

Hang Đôi started with Mabel's type, colour and voice. The same rules then went into social media, Google Maps, the website and the printed pieces on the table.

Wordmark · SVG

Mabel wordmark

The Mabel wordmark as SVG, shared by the website, social media and print.

Burgundy palette

  • Claret black#190607
  • Mabel red#B3261E
  • Burgundy#8C1A15
  • Ivory#F3EFE8
  • Champagne#E0D69C

Claret black grounds, red for the booking button, champagne for accents.

Type

Bodoni Moda

Pour slowly. Stay longer.

Be Vietnam Pro

Aa Ăă Đđ Ơơ Ưư · 0123456789

Bodoni Moda for headings, Be Vietnam Pro for body text.

Voice

Tone & Voice Guide

  • FacebookVietnamese
  • InstagramEnglish

One voice guide for both channels.

  1. 01

    Identity

    Wordmark, type, palette and voice: what stays the same across channels.

  2. 02

    Digital channels

    Facebook, Instagram and Google Business Profile share one name, imagery and set of details.

  3. 03

    In the venue

    QR codes, table tents, reservation cards, flyers, offer cards and vouchers lead guests online.

  4. 04

    Website & booking

    Five pages, five languages, a digital menu and floor-plan booking: where every channel leads.

03 / Deliverables

Set up once.
Then a monthly rhythm.

The scope covers a one-off Digital & Social Setup, the mabelwinebar.com website, and monthly social media operation from October 2026.

One-off

Channels & details

  • Facebook and Instagram standardised
  • Google Business Profile / Google Maps
  • Brand details across channels
  • Basic tracking

One-off

Digital menu & booking

  • Digital menu, optimised for QR
  • Booking page
  • Linked path: Social → Menu → Booking → Maps

One-off

In-venue print

  • QR for menu, booking and social
  • Table tent, reservation card
  • Flyer, offer card, voucher
  • Basic POSM

Website

mabelwinebar.com

  • 5 pages: Home · Menu · Wine · Visit · Reserve
  • 5 languages: VI / EN / JA / KO / ZH
  • SVG wordmark, Bodoni Moda × Be Vietnam Pro, burgundy palette
  • Menu and wine list built from data, with an approval status
  • Booking with a fifth-floor table plan and an admin area

Foundation

Voice

  • Tone & Voice Guide
  • Facebook written in Vietnamese
  • Instagram written in English

Monthly · from Oct 2026

Social media operation

  • Content plan
  • Photo posts, carousels, reels
  • Copywriting and design
  • Publishing on Facebook & Instagram
  • Performance tracking

04 / Guest journey

Every channel leads
to the next step.

Guests see Mabel on social media, open the menu, book, then open the map to find the venue. At the table, QR codes take them back to the menu, the booking page and Mabel's channels.

  1. 01Social

    Social channels

    • FacebookVietnamese
    • InstagramEnglish

    → Menu→ Booking

    Facebook in Vietnamese, Instagram in English. Posts and profiles lead to the menu and to booking.

  2. 02Menu

    The digital menu opens from a post or a QR code and reads section by section on a phone.

  3. 03Booking

    Pick a date, party size and time, then choose a seat on the table plan.

  4. 04Maps

    Google Maps

    5F · 110 Phan Kế BínhHanoi

    Google Business Profile

    Google Business Profile and Google Maps match the website and social channels on name and address.

In the venue
  • QR menu
  • QR booking
  • QR social
  • Table tent
  • Reservation card
  • Flyer · offer card · voucher

Print on the table brings guests back to the menu, booking and Mabel's channels.

Basic tracking sits on the main links of the journey.

05 / Website

Five pages.
Five languages.

mabelwinebar.com has Home, Menu, Wine, Visit and Reserve. Every page comes in Vietnamese, English, Japanese, Korean and Chinese.

  1. 01Home

    Opens with the room, opening hours and a booking button.

  2. 02Menu

    The menu in sections, each a sheet with its own illustration.

  3. 03Wine

    A wine list set like the printed one, grouped by style and region, with style filters.

  4. 04Visit

    The room, the way up to the fifth floor and the seating plan.

  5. 05Reserve

    Date, party size and time on one screen.

02Menu
03Wine
04Visit
05Reserve

One home page, five languages.

The language switch keeps guests on the same page. The venue name and address stay the same in every version.

ENEnglish
VITiếng Việt
JA日本語
KO한국어
ZH中文
Data
The menu and wine list are built from data, not photos of a printed menu.
Approval
Each dataset has an approval status; dishes and wines go live only once approved.
Type & colour
SVG wordmark, Bodoni Moda × Be Vietnam Pro, burgundy palette.

Captures of mabelwinebar.com. Prices and phone numbers are hidden.

06 / Booking

Choose a table
on the fifth-floor plan.

The booking page asks three things first: date, party size, time. Next, guests pick an area or tap a table on the plan. Requests land in the admin area for the team to confirm.

The fifth-floor table plan, used on the Visit page and in the booking form. Scroll sideways to see the whole plan.
  • 1–3Two-person window tables
  • 4–5Four-person tables
  • BarCurved bar counter
  • WindowCity view
  1. 01Date · guests · time

    Three choices on one screen, then Continue.

  2. 02Seating

    Bar, window, dining table, or tap a table on the plan.

  3. 03Send the request

    Guests leave a name and phone number.

  4. 04Confirmation

    Requests land in the admin area; the table is confirmed when the team contacts the guest.

The admin area is the venue's internal tool, so it is not shown here.

07 / Social media operation

After opening day,
channels still need a rhythm.

Since October 2026, Hang Đôi has run Mabel's Facebook and Instagram month by month, following the same Tone & Voice Guide.

Every monthOne cycle

  1. 01Content planThemes and the month's calendar
  2. 02ProductionPhoto posts · carousels · reels
  3. 03Copywriting & designFollowing the voice guide
  4. 04PublishingFacebook & Instagram
  5. 05Performance trackingFeeds next month's plan

Two channels, two languages

Facebook speaks Vietnamese. Instagram speaks English.

FacebookVietnamese
InstagramEnglish

Formats

Three formats for the monthly calendar.

  • Photo posts
  • Carousels
  • Reels

This case does not publish sample posts or Mabel's channel figures.

08 / Applications

One system,
many touchpoints.

Each touchpoint has one job: move the guest to the next step.

  1. 01

    Facebook & Instagram profiles→ Menu, booking

  2. 02

    Monthly posts→ Booking

  3. 03

    QR codes on the table→ Digital menu

  4. 04

    Table tents, reservation cards→ Booking page

  5. 05

    Flyers, offer cards, vouchers→ Mabel's channels

  6. 06

    Visit page→ Google Maps directions

The content above describes the scope of work and what Mabel has published. This site does not publish client business figures: reach, revenue or booking numbers.

Quick facts

Questions about the project.

What did Hang Đôi do for Mabel?

Standardised Facebook, Instagram and Google Business Profile; made the digital menu, the booking page, the Social → Menu → Booking → Maps link path and in-venue print; built mabelwinebar.com; wrote the Tone & Voice Guide; and since October 2026 runs social media monthly.

What is on the Mabel website?

Five pages (Home, Menu, Wine, Visit, Reserve) in five languages (VI, EN, JA, KO, ZH). The menu and wine list are built from data with an approval status; booking has a fifth-floor table plan and an admin area for the team.

Where do the images come from?

Screenshots of mabelwinebar.com, which is already public. Prices and phone numbers are hidden.

Does the case include results?

No. It describes the scope of work and the published product; this site does not publish Mabel's business figures.

Your brand's next step

Opening soon and need every channel to lead to a table?

Send Hang Đôi the venue name, planned opening date and the channels you already have. We will propose a scope: channel identity, website, digital menu, booking and a monthly content rhythm.

Mabel case image